Privacy Policy
Privacy Policy
We keep this simple because our site is simple. We collect information you send us through the contact form, and that’s it. Here is exactly what we do with it.
Who We Are
Burnham Custom Building and Remodeling is a family-owned custom home building and remodeling company based in Williamstown, Massachusetts, serving Berkshire County, Massachusetts and Southern Vermont. This policy covers the website at burnhamcustombuilders.com.
What We Collect
We collect information you voluntarily submit through our contact form: your name, phone number, email address, and any details you include in your message. We do not collect any other personal information through this site.
How We Use It
We use this information only to respond to your inquiry and discuss your project. We do not sell, rent, or share your contact information with any third party for marketing purposes.
How Submissions Are Processed
Contact form submissions are handled by Web3Forms (web3forms.com), a third-party form processing service. Your submitted information passes through their servers and is delivered to us by email. Web3Forms acts as a data processor on our behalf; their own privacy policy is available at web3forms.com.
Data Retention
We keep the information from your submission only as long as needed to respond to your inquiry and complete any resulting project discussions. We do not maintain a searchable database of past submissions.
Your Data
We do not maintain a database of contact form submissions. Once we have responded to your inquiry, we have no ongoing record of your information beyond any email thread between us. There is nothing stored on this site to access or delete.
Changes to This Policy
We may update this policy from time to time to reflect changes in how our site works. Any changes will be posted on this page along with a revised effective date.